Dispatcher

Overview

Title: Dispatcher

Location: Jacksonville, FL

Reports to: Dispatch Manager

Receives orders from and arranges for the delivery of concrete to customers in a timely, accurate and courteous manner. Coordinates daily workload with plant personnel. Interacts with customers, plant personnel and drivers. Maintains complete and accurate documentation of records, reports and sales.

Benefits & Perks

• Recession Resistant Industry
• Consistent work, with a work/life balance
• Overtime Opportunities
• Paid Holidays
• Paid Time Off
• 401(k) Plan w/ employer match contribution
• Medical/ Dental/ Vision Plan options
• Life Insurance - Company Paid
• Short-term / Long-term Disability Insurance - Company Paid
• Employee Stock Purchase Plan (ESPP) - Optional

Roles & Responsibilities

• Receives and processes products sales orders from customers for concrete and/or material orders.
• Efficiently schedules drivers, to ensure timely and correct delivery of concrete and/or materials to customers.
• Ensures each job order has the correct raw material mix design according to the specifications submitted by the customer.
• Encourages a positive working relationship with area personnel to ensure customers' jobs are serviced according to the specifications.
• Maintains appropriate discipline and compliance with all applicable rules and policies. Participates in employee performance reviews.
• Encourages a positive working relationship with customers to ensure their jobs are properly serviced including the selling of products.
• Directs and councils' customers in the product(s) needed to meet job specifications.
• Communicates with Dispatch Manager to schedule Mixer Operators for upcoming jobs.
• Accurately records all orders, deliveries and materials inventories for the area.
• Schedules personnel, call ins, equipment, raw materials deliveries, etc. to meet customer requirements.
• Arranges for timely repair / maintenance of products delivery equipment.
• Compiles and publishes periodic production reports.
•  Ensure the most optimal mix is being used in all none specified work (the cost-effective approved mix).
• Responsible for collection of COD’s.
• Ensure all Hours of Service rules are followed and enforced.
• Other duties or special projects as assigned by higher management.
   

Skills & Qualifications

• 3 + years of Dispatch experience (Construction product services/Concrete or similar industry preferred)

Education

Our Hiring Process: What to Expect

• Background Check
• Motor Vehicle Record Check 5-Panel Drug Screen
• Fit for Duty Baseline Physical (if applicable) Paid Orientation
• A great team to support you throughout your career with Summit Materials companies!